This website is operated by and whose registered address is DEAD Time Ltd. We are committed to protecting and preserving the privacy of our visitors when visiting our site, store or communicating electronically with us.
This policy sets out how we process any personal data we collect from you or that you provide to us through our website. We confirm that we will keep your information secure and that we will comply fully with all applicable UK Data Protection legislation and regulations. Please read the following carefully to understand what happens to personal data that you choose to provide to us, or that we collect from you when you visit this site. By visiting www.deadtime.co.uk (our website) you are accepting and consenting to the practices described in this policy.
Who we are:
DEAD Time Ltd is a craft beer bottle shop where all the snobbery is taken out of craft beer and speciality booze shopping. Where you tell us what you like and we show you drinks you’ll love. With price tags that won’t make your eyes water and a choice that will have you returning again and again.
This Privacy Notice tells you what to expect when we DEAD Time Ltd (known hereafter as DEAD Time) collect and process your personal information. The legal bases for us processing your personal information are:
A) Because you have provided consent; Or
B) Because it is in our legitimate interests (eg to fulfil an administrative function).
As outlined below.
How we collect personal information
1) Via our website
2) Via our social media
3) Via email
4) Via telephone
5) Via in-store sign-ups
How we process personal information
1) Website Visitors
When someone visits our website (www.deadtime.co.uk) we use a third party service, Google Analytics, to collect anonymous information about your device and behaviour when on our website. This tells us how many visitors we get and helps us improve our website to make it easier for you to use. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. Find out how Google uses your data at https://support.google.com/analytics/answer/6004245
If you sign up to our mailing list via our website, we make it clear what personal information we request. This information is used to keep you informed of the latest news, events and offers we provide, and will not be shared with any third parties. The legal basis for processing your information is consent.
If you purchase something from our website, we make it clear what personal information we request. This information is used to fulfil your order and for us to contact you regarding the order should the need arise, and will not be shared with any third party. The legal basis for processing your information is our legitimate interests.
2) When contacting us via social media
If you send us a private or direct message via social media, we only use the information you have provided to contact you back. The message and your personal details will not be shared with any third party. Your details will not be added to our mailing list unless you have specifically provided consent. The legal basis for processing your information is our legitimate interests or, if provided, consent.
3) When emailing us
If you send us an email, we only use the information you have provided to contact you back. The message and your personal details will not be shared with any other organisation. Your details will not be added to our mailing list unless you have specifically provided consent. The legal basis for processing your information is our legitimate interests or, if provided, consent.
4) If you contact us via phone,
We only use the information you have provided to contact you back. The call information and your personal details will not be shared with any third party. Your details will not be added to our mailing list unless you have specifically provided consent. The legal basis for processing your information is our legitimate interests or, if provided, consent.
5) Signing up in store
If you sign up to our mailing list via our in-store form or request an email receipt, we make it clear what personal information we request. This information is used to keep you informed of the latest news, events and offers we provide, and will not be shared with any other organisation. The legal basis for processing your information is consent.
Email Newsletter – ‘DeadDrops’
If you receive our occasional e-newsletter it is because you have given consent via our website or in-store sign up form. At any time you may unsubscribe from our mailing list by clicking the ‘unsubscribe’ button at the bottom of the e-newsletter, or request in writing that we delete your personal information via the contact details below.
We use a third party provider to deliver our e-newsletters (Mailchimp). We gather anonymous statistics around email opening and clicks using the platform’s proprietary technologies.
Your Payment Information
We do not record or store any payment information.
Physical store: Your payment information is handled securely by iZettle when in our physical store. You can read their privacy policy here.
Online store: Via our online store your payment information is handled securely by either Stripe (you can read their privacy policy here) or Paypal (you can read their privacy policy here).
Access to personal information
Individuals can find out if we hold any personal information by making a ‘subject access request’ under the Data Protection Act 1998. If we do hold information about you we will:
– Give you a description of it;
– Tell you why we are holding it;
– Tell you who it could be disclosed to; and
– Let you have a copy of the information in an intelligible form.
To make a request, you need to write to us at the address below.
If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone. If we do hold information about you, you can ask us to correct any mistakes by contacting us in writing at the address below.
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.
Third party links
Our site may, from time to time, contain links to and from the third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Disclosure of your information
Any information you provide to us will be stored securely and only be accessible by those acting on behalf of DEAD Time Ltd. We use Mailchimp to fulfil our email newsletter, WordPress
We do not rent, sell or share personal information about you with other people or non-affiliated companies.
We will use all reasonable efforts to ensure that your personal data is not disclosed to regional/national institutions and authorities, unless required by law or other regulations.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Access to your personal data
You have the right to ensure that your personal data is being processed lawfully (“Subject Access Right”). Your subject access right can be exercised in accordance with data protection laws and regulations. Any subject access request must be made in writing to the contact details below. We will provide your personal data to you within the statutory time frames. To enable us to trace any of your personal data that we may be holding, we may need to request further information from you. If you have a complaint about how we have used your information, you have the right to complain to the Information Commissioner’s Office (ICO).
Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
How to contact us
Questions, comments and requests regarding this privacy policy are welcomed, please contact:
8 Rose and Crown Walk
Saffron Walden
Essex
CB10 1JH
Tel: 07515 275574
Email: hello@deadtime.co.uk
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